My sewing machine is dead. Now what?
My sewing machine died on me last weekend. Just ground to a halt. We took it entirely apart and laid it open but couldn’t figure out how to fix it, so on Monday Brother collected it for repair. Being less than two years old, it was under warranty. I decided I couldn’t live without a machine though, and picked this up for backup. Cute, eh? Anyway.
Today I received a letter from Brother telling me my machine was “beyond economical repair” and that kind of damage isn’t covered under warranty. With this letter was an invoice for £132 to replace the machine should I so choose. Did anyone see last week’s Gray’s Anatomy? I’m not actually sure it’s been on here yet since I watch everything online. One of the storylines was about a woman who went in for straightforward brain surgery and afterward couldn’t talk. At the risk of sounding overly dramatic, that was how I felt. One moment the machine’s working just fine, the next I’m being told I’ll never see it again. I mean, losing your ability to speak would be worse. But still.
I’m not sure what to do next. Obviously I need a new machine. The little John Lewis is cute and works surprisingly well, but it’s not going to cut it for the big jobs and besides, it’s tiny. It’s Maddie size. I refuse to buy another Brother. Less than two years? My mum’s machine has lasted my whole life. Besides that, this letter is dated the 14th. I think I should have received a phone call three days ago telling me what the situation was. And am I not getting it back? It may be broken, but it’s mine! The service leaves something to be desired.
So it’s back to researching what type of machine I want. If you have any advice, please let me know!