Having trouble logging in to your account on our new website? This info is for you! When we migrated our old info to our new platform we brought our customer data with us. But it recently came to our attention...
We are trialling a new app on our website that gives you a super easy Click & Collect option when you check out online! Look for this button when you check out for this free option. When you use it you...
We relaunched our website over the weekend and we're aware that our existing gift card codes won't work any longer. However, we can't contact everyone with new gift card codes because a) the old system wasn't set up to do...
So a few weeks ago a customer came to see us at our West Hampstead shop to pick up some yarn for a project while she was visiting London. This happens a lot, and we LOVE it. Sometimes people see us because they know us from insta or get a recommendation from a friend and sometimes […]
As I’m sure you’re aware by now, the new General Data Protection Regulation (“GDPR“), comes into effect May 25, 2018. To help comply with GDPR consent requirements, we need to confirm that you would like to receive content from us. We hope our newsletters are fun, inspiring…possibly even something you look forward to! And if […]
Important news today! We’ve decided to end our Stash Points rewards programme. Our customers mean everything to us, and we plan to find other ways to reward you for your loyalty, possibly a whole new scheme, in the future. However the application we’re currently using just isn’t a fit for our needs. The frustrating reality is […]
Happy December! Christmas is just around the corner and we have some essential info for you for planning purposes. First up, our shop schedule. Everything is normal, except: Saturday, 23 December – Closing at 2pm Sunday, 24 December – Friday, 29 December – Closed Monday, 1 January – 11am – 5pm (Sunday hours) Post schedule: We are […]
