Class Policies

How to register for classes

You can sign up for classes on our website, in person at our shop or by calling us at 0207 624 5494. We require full payment at the time of booking in order to reserve your spot. 

Class materials

The materials and tools needed for each class varies, so please refer to the course description. Once you register, you’ll receive a list of the supplies you’ll need to bring. You will receive a 10% discount on your class day if you wish to purchase supplies in the shop, however it’s best to plan ahead and arrive early in case it is busy. If you'd like to buy your supplies prior to class day, just let us know and we'll provide you with a discount code. If you have any questions about what you’ll need to bring, please contact us.

Cancellation policy

We do not issue refunds on class bookings. 

If you register for a class and later become unable to attend, we will gladly offer you store credit if you notify us at least 15 days before the class. For example, if your class is on 20 June, you must contact us by 5 June in order to receive store credit. After the cut off date for your class, we are unable to offer credits of any kind or honour reschedule requests.

Our classes require a great deal of pre-planning, including ordering supplies and tools, booking staff, and making commitments to pay our instructors. When students ask to cancel or reschedule, we lose money. As a small business, it is extremely difficult for us to absorb these costs and keep our class fees low.

In fairness to all of our customers we are unable to make exceptions to our policy, including for reasons of illness, travel, or family emergency. If you are unable to attend a workshop, we suggest giving your spot to a friend!

The Village Haberdashery requires full enrolment to go forward with a class. If The Village Haberdashery must cancel a class for any reason you will be offered a full refund or we will offer you a place in the class the next time it is scheduled. If this happens, we'll try to work with you to choose new class dates that fit your schedule.

Late policy

If you arrive more than 20 minutes late you will not be able to take part in the class and you will not be able to move to another class or receive a refund. Classes start promptly. We cannot hold the class back if you are running late and we may not be able to go over what you have missed if you arrive late. There is a lot to get through in our classes and it isn’t fair on other paying students if we have to stop and go back to explain things to late students

General

*Liability. Our liability is only for the cost of the class. If the class is cancelled students are liable for any costs incurred including materials purchased in advance, travel or accommodation. We are not liable for any accidents or injuries that may occur whilst you are in the class and in our property.

*Pricing: we reserve the right to alter our pricing at any time and the prices are current at the time of booking. We are under no obligation to issue a refund or gift voucher for any class booked outside an offer or sale we are holding.

*You are strictly prohibited to use any of the class sheets, designs, photography or materials from our classes for your own classes or business

*By viewing our website or placing an order you are agreeing to our Terms & Conditions.